Outsourcing Your Facilities Management: From Quick Fixes to Comprehensive Solutions

Written by Harmony Cornwell

November 13, 2024

Education & Resources

About the Author

Harmony Cornwell

With over 20 years of expertise in workplace solutions and facilities management, Harmony Cornwell has a proven track record of helping businesses create inspiring, functional, and efficient work environments. She has successfully managed workplace projects from concept to completion, ensuring optimal design, health and safety compliance, and the integration of sustainable practices. Her deep understanding of building operations and landlord dynamics enables her to navigate complex projects seamlessly, delivering customized solutions that align with each client’s unique needs and budget.

At Floorspace, Harmony enhances our commercial brokerage services with her flexible, a-la-carte approach, allowing clients to choose the level of support they need—whether it’s comprehensive project management or targeted expert advice.

Customized Service Offerings:

  • Strategic Kick Start: Provides consultations, needs assessments, space planning, and budgeting to set clients on the right path while they manage the project.
  • Focused Oversight: Manages key phases like design, construction, and move logistics, ensuring smooth execution and communication.
  • Comprehensive Project Management: Handles all aspects, from design to post-occupancy, offering a seamless, fully managed solution.

Beyond her professional expertise, Harmony brings a creative edge as a passionate illustrator, adding a unique perspective to her work. Her approach is collaborative, transparent, and deeply committed to helping clients create workspaces their teams will love.

Notable Projects:

Blake, Cassels & Graydon – Vancouver Tenant Improvement Project

  • As internal project manager, managed the $3.2M budget for a 16,000 SF tenant improvement project.
  • Coordinated furniture procurement and trade logistics.
  • Secured landlord approvals to meet project requirements.
  • Oversaw renovations of a conference center and 13 private offices, including abatement during construction.

Pacific Blue Cross – Six-Phased Office Renovation

  • Managed a six-phased office renovation for Pacific Blue Cross in Burnaby, BC, accommodating 700 employees.
  • Oversaw furniture build-out and electrical work for a $1M CAD project, including swing space to enable continuous operations during renovations.
  • Coordinated timelines with the designer, client, and general contractor to ensure smooth execution.
  • Developed and aligned schedules for furniture delivery and construction phases.
  • Ensured seamless integration of construction and installation to meet project milestones.

Hootsuite – Toronto Tenant Improvement Project

  • Managed an 18,000 SF tenant improvement project for Hootsuite’s Toronto office, valued at $1.6M CAD.
  • Oversaw project budget, tracked milestones, and ensured timely completion.
  • Liaised with the landlord to address project requirements and approvals.
  • Procured FF&E to meet design and operational standards.
  • Implemented a compliant security system tailored to tenant needs.
  • Coordinated relocation logistics, including swing space leasing, to maintain operations during the transition.

Sierra Wireless – Marietta, GA Office and Warehouse Build-Out

  • Acted as internal project manager for the Sierra Wireless Tenant Improvement Project in Marietta, GA, a 20,000 SF office and warehouse build-out valued at $1.5M USD.
  • Managed the RFP process to secure resources aligned with operational and storage requirements.
  • Developed and monitored the project budget to ensure cost efficiency.
  • Led weekly site meetings to track progress and address issues proactively.
  • Ensured milestones were met for both office and warehouse spaces, optimizing functionality and layout.
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